At Sharons Sentiments, we understand the importance of receiving your handmade cards promptly and in perfect condition. Here's everything you need to know about our delivery and returns policy.
Frequently asked questions
Find answers to common questions about delivery, returns, and packaging at Sharons Sentiments. We are based in Ipswich, United Kingdom, and committed to providing excellent service for all our customers.
What are the typical delivery times and costs for orders within the UK?
Delivery within the UK starts from as little as £1.55, with an average delivery time of 2-3 working days.
Do you offer international delivery? If so, what countries do you ship to, and what are the estimated delivery times and costs?
Yes, international delivery is available. Costs start from £3.80, and delivery typically takes 5-7 working days.
What is your return and refund policy if a customer isn't happy with their handmade card?
As each card from Sharons Sentiments is bespoke, returns are not accepted. However, if you are not satisfied with the quality of your product, please use the contact us option with your order number to get in touch.
How are the cards packaged to ensure they arrive in perfect condition?
All cards and envelopes are sent in a packaged envelope to ensure they arrive in perfect condition.
Sent with care
At Sharons Sentiments, we take pride in ensuring your handmade cards arrive safely and on time. Shop with confidence knowing we've got you covered!